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Shipping policy

SHIPPING POLICY
All orders are shipped within 5-10 Business Days (Weekend is not included).

Monday - Friday 10 am - 6 pm. You will be notified via email or phone if there is a delay and have the option to cancel your order before shipping.

SHIPPING CHARGES
Canada: Orders from $0.00 to $99.00 - $25.00
Orders from $99 and over - Free Shipping

United States: Expedited Shipping Rates
Orders from $0.00 to $99.00 - $25.00
Orders from $99 and over - Free Shipping

CARRIERS
Down Under uses Different shipping companies for most shipping across Canada & in the United States. The customer will be required to sign for the delivery or go to the nearest postal depot if they are not home, as the delivery notice will be in the mail or on your door. We do not ship to P.O. boxes. 

RETURNS: The customer is responsible for all shipping charges back to us in Canada. If you received your order in the United States, please contact us so you understand all the custom requirements for shipping across the border back to us. You are responsible for the shipping and any duties.