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Shipping Policy

Shipping Policy

All orders are shipped within 3-7 Business Days (Weekend is not included). Monday - Friday 10 am - 6 pm.

You will be notified via email or phone if there is a delay and have the option to cancel your order.

Shipping Charges

Canada & United States: $25.00 for order Below $100. 

Free Expedited Shipping on all orders over $100 before taxes.


Down Under uses Canada Post for most shipping across Canada and USPS in the United States. The customer will be required to sign for the delivery or go to the nearest postal depot if they are not home, as the delivery notice will be in the mail or on your door.

For larger furniture orders the customer will be contacted via email / phone to arrange a date and time slot for the delivery.