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Shipping Policy




Shipping Policy

All orders are shipped within 5-10 Business Days

Weekends are not included and holidays are not included.

Monday - Friday 10 am - 6 pm EST are normal shipping hours. You will be notified via email or phone if there is a delay and have the option to cancel your order before shipping.

 Down Under Bedding does not guarantee any particular delivery date or time. We are just going on based on previous shipping history. 

Shipping Charges

Canada:

Orders from $0.00 to $99.00 - $25.00

Orders from $99 and over - Free Shipping

United States: Expedited Shipping Rates

Orders from $0.00 to $99.00 - $25.00

Orders from $99 and over - Free Shipping

Carriers

Down Under uses different shipping companies for most shipping across Canada & in the United States. The customer will be required to sign for the delivery or go to the nearest postal depot if they are not home, as the delivery notice will be in the mail or on your door.

We cannot use your preferred courier unless you provide us with a prepaid shipping label. We do not ship to P.O. boxes.

Returns

The customer is responsible for all shipping charges back to us in Canada. If you received your order in the United States, please contact us so you understand all the custom requirements for shipping across the border back to us. You are responsible for the shipping and any duties.