Please see our return policy on pillows, you are responsible for the shipping back to us:
Goose down is considered to provide more warmth than duck down, which gives you one of the more reasons to find that most good quality pillows/duvets which have this type of down filling. The composition of down makes them lighter and fluffier than others, adding to an airy and soft texture.Goose Down is preferred since it tends to have less odor than duck down.
We're proud to support the local economy through our vast selection of 100% Canadian-made products. These 100% white goose-down pillows are made in Canada. The cleaning and processing of the down used for this pillow are done in accordance with the standards by the Down Association of Canada.
This pillow is designed to allow your neck and shoulder muscles to completely relax, which helps to relieve neck, shoulder, and back pain. This pillow is designed for side and back sleepers and provides a high profile, firm support.
This pillow is made with completely natural and eco-friendly materials that make it good for you and good for the planet. Cotton is naturally hypoallergenic and is resistant to mold, mildew, and dust mites.
This makes it great for those who suffer from allergies. The down cleaning and processing also help to make it hypoallergenic and free of mold and dust mites. This ensures an all-around healthy pillow that accommodates all needs.
Do not wash your down pillow as this can compromise the quality and integrity encouraging filling to leak out and clump together.
To refresh your down-filled pillow, let it air out in the sun for a few hours. This helps to disinfect the down. Spot clean if necessary using water and a little bit of mild detergent. Allow the spot to air dry.
To ensure that your pillow stays fresh, it is best to utilize both a pillowcase and a pillow protector together.
This protects your down pillow from dirt and body oil. Remember to wash your pillowcases once a week and pillow protectors at least once a month.
To restore your pillow's shape when it flattens after use, redistribute the down by shaking and fluffing the pillow every morning.
A comfortable and quality pillow that exceeded expectations - I prefer to support local & Canadian (glad I was able to in this case). The website was informative (very helpful info to make an informed decision) and easy to navigate. Delivery was prompt and very well packaged. All communications were responded to in a timely manner. Very happy with my purchase and overall buying experience. Thanks!
Thanks W. Dalip for your honest feedback. We are glad to see your support for Canada.We promise you no feathers will poke through and you're going to get a great night's sleep with this with 100% Goose Down Pillow in firm support.
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Awesome! I’m excited I finally found the pillow I knew I need but couldn’t get! Thank you.
Thanks for purchasing. We are glad that you love our White Goose Down Pillow. It's great that you find a perfect pillow for you.We are wishing you a healthy and comfortable sleep
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Excellent quality, very comfortable, very pleased with my purchase.
Hello Kathryn - We appreciate your honest review. Everybody sleeps differently and is unique. We encourage all customers to contact us directly for more detailed questions or concerns to find your comfort zone .Please check out our our Sleep Blog.
https://downunderbedding.com/blogs/news or call us Toll Free 1 888 624 6484 or 905 624 5854
Was happy with a duvet I'd bought from you. Never again.
If this is a firm down pillow I can't imagine how empty the soft ones are. Next to nothing in them and for the price, totally disappointing.
Hello James - Unfortunately sleep is such a personal consideration as everyone's needs and comfort is different. If you have ever used a pure down pillow you will know how flat they become like a 'pancake' as we joking say about all 100% natural down pillows. Down Under Bedding is committed to customer service and we ask that you contact us to exchange the pillow for something more suitable like a firmer type of pillow material like memory foam or latex. We ask anyone reading this review to contact us before purchase of a pillow for product recommendations based on the way you sleep and your needs as down pillows are inherently soft and everyone sleeps differently.
This pillow has the right firmness, supports my neck.!
Thank You very much for your feedback Gloria..... As a small boutique brand we are 100% committed to your satisfaction and to providing individual personalized service. For nearly 40 years our exclusive products have helped contribute to a more comfortable and restful sleep and decor. We encourage all customers to message us directly before and even after a purchase for any questions or concerns